Privacy Policy

1. Introduction

At Quiver, we are committed to protecting your privacy. This policy explains how we handle your personal data when you use our services, create an account, or purchase credits. By using Quiver, you agree to the terms of this policy.

2. Information We Collect

2.1 Personal Information

• Full Name – For account identification and personalization.
• Email Address – For account login, confirmations, and updates.
• Date of Birth – To comply with age-appropriate usage policies.

2.2 Non-Personal Information

• Browser and Device Info – For optimizing your experience.
• IP Address and Usage Patterns – For analytics and security.

3. How We Use Your Information

• To provide access to your account and purchased credits.
• To send notifications and important service updates.
• To provide technical and customer support.
• To monitor usage trends and improve our platform.

4. Data Security

We take your privacy seriously and implement the following safeguards:

• HTTPS Encryption – All data is securely transmitted.
• Secure Payments – Handled by trusted partners like PayHere. We do not store payment card details on our servers.
• Role-Based Access – Sensitive data is only accessible to authorized personnel.

5. Data Sharing

• With service providers such as PayHere (payments), Netlify/Wispbyte (hosting), strictly for service functionality.
• With legal authorities if required by law or in connection with fraud prevention.
• With your explicit consent if required for additional services.

6. Your Rights

You may request to:

• Access your stored personal data.
• Update inaccurate or outdated information.
• Delete your account and associated data.
• Restrict how we process your data.

Contact us at ssjayasundara@yahoo.com to exercise your rights.

7. Cookies

We use cookies to:

• Keep users logged in securely.
• Track behavior to improve site performance.
• Personalize content based on preferences.

You may disable cookies in your browser, but this may limit some features.

8. Children's Privacy

Quiver is designed for students, including minors under the age of 18. We collect and store personal information (such as name, email, and date of birth) **solely for educational purposes** and to provide our learning services.

Parental or Guardian Consent: Students under 18 must have their parent or guardian’s explicit consent to create an account and use our services. By using this platform, you confirm that such consent has been obtained.

We take the protection of minors’ data seriously and apply all necessary safeguards in compliance with local data protection and child protection laws in Sri Lanka. If we become aware that personal data has been collected from a minor without appropriate consent, we will delete it promptly.

9. Data Retention

We retain personal information as long as necessary to provide services or meet legal requirements. You may request deletion of your data at any time.

10. External Links

Our website may include links to third-party services. We are not responsible for their privacy practices and recommend reviewing their policies before use.

11. Changes to This Policy

This policy may be updated. We will notify users of significant changes via email or platform notification. Continued use of Quiver means acceptance of these changes.